LINE

Required Variables

1. LINE_STUDIO_FLOW_SID (Guide)
2. LINE_CHANNEL_ID
3. LINE_CHANNEL_SECRET
4. LINE_CHANNEL_ACCESS_TOKEN

Setup

1. Login to LINE Developer Console
2. Create a Provider if you do not have any existing Provider
3. Within the created Provider, Create a LINE - Messaging API Channel.
4. Under Channels > YOUR_CREATED_CHANNEL > Messaging API > LINE Official Account features, disable Auto-reply messages and Greeting messages
5. Obtain the value for LINE_CHANNEL_ID which is under Basic Settings
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6. Obtain the value for LINE_CHANNEL_SECRET which is under Basic Settings
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7. Obtain the value for LINE_CHANNEL_ACCESS_TOKEN which is under Messaging API
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info

Ensure that you have obtained all the necessary values for the variables stated in Required Variables

Configure Incoming Webhook

1. Ensure you have deployed Conversations Adapters into your Twilio Flex account
2. Ensure you are logged into LINE Developer Console
3. Within your created LINE - Messaging API Channel, click on Messaging API
4. Under Webhook settings, click Edit and insert your deployed incoming webhook
   • The Conversations Adapters incoming webhook URL should be in the format of https://twilio-flex-conversations-adapters-<RANDOMNUMBER>-dev.twil.io/api/line/incoming
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